Technical Support Information

The Health Care Systems, Inc (HCS) Support Team is available 24 hours a day year round.  The Help Desk is fully staffed Monday through Friday from 0700 to 1730 hours CST.  After-hours assistance, including weekends and holidays, is managed by a rotating team of regular technical support personnel.  
                      
Contact Information: 
Phone: (334) 279-9711  
E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fax: (334) 279-0711             
 
HCS offers Support Services that include the following:

• Telephone and e-mail access to analysts with experience in health care and information technology
• 24 x 7 Support for conditions that affect the quality, accuracy, or administration of patient care
• A customer database that enables analysts to share profile and case information
• Technical support, monitoring and remote administration of hardware, operating systems for all applications.
• Download the HCS MEDICS Frequently Asked Technical Support Questions Document

Need MEDICS Labels?

Phone Number: 334-279-9711(option 2) 
       Order by item code:
           STSA-1 White Labels - Box of 5,000
           STSA-R White Labels - Roll of 2,500
           STSA-Y Yellow Labels - Box of 5,000
           TD-14N Thermal Label - 1"x4" w/notch Box of 12,000