Medication Reconciliation Frequently Asked Questions Print E-mail

Q:  How long does HCS Medication Reconciliation take to implement?
A:  Generally, HCS Medication Reconciliation can be in use within 6-8 weeks from contract signature.  Every facility has different medication reconciliation workflows.  HCS is flexible in implementation needs of each individual hospital.

Q:  Can HCS Medication Reconciliation communicate with my clinical system?
A:  Yes, HCS uses standard HL7 interface messages to send information to other clinical systems.

Q:  What kind of support is provided after HCS Medication Reconciliation is in use?
A:  Support is available 24x7, 365 days a year.  Additionally, proactive support monitoring tools alert HCS and your hospital’s IT staff to potential problems so that investigation can occur before end users experience any difficulties.

Q:  Is HCS Medication Reconciliation capable of e-prescribing?
A:  Yes, HCS has full e-prescribing capabilities.  HCS is SureScripts certified.  Additionally, HCS can generate paper prescriptions for doctor signature, as well as fax prescriptions automatically to retail pharmacies.

Q:  Can HCS Medication Reconciliation automatically send information to the next care provider?
A:  Yes, this process is automated at discharge.  A paper copy can be generated, or an electronic fax can automatically be sent.  Additionally, an electronic prescription can also be sent to the patient's retail pharmacy of choice.

Q:  Does HCS Medication Reconciliation have integrated patient education?
A:  Yes, patient education leaflets can be generated in both English and Spanish.

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"After implementation we were able to reduce medication administration errors from 1.10 errors per one-thousand doses to 0.31 errors per one-thousand doses."
Bill Wilson, on the implementation of HCS e-MAR
Director of Ancillary Services

Louis Smith Memorial Hospital/Lanier Health Services