Compliance Workflow
Ensure the highest standards of staff and patient safety as well as operational efficiency with data driven software for compliance assurance. Designed specifically for behavioral healthcare environments, from patient safety events to staff injuries and property damage, we provide actionable analytics with graphical reports to help you spot trends and prevent future issues. When incidents do occur, report, track, and resolve them in real time—so your team can focus on delivering exceptional care.
Products
- Real-Time Incident Reporting & Automated Alerts: Instantly report and respond to critical events with real-time reporting and automated alerts—ensuring swift, effective action in healthcare environments.
- Analytics, Compliance & User-Friendly Design: Unlock actionable insights with advanced analytics, maintain regulatory compliance, and streamline workflows with an intuitive interface built for behavioral healthcare professionals.
- Access Logs: Track who accessed patient records and when, ensuring that only authorized personnel have access.
- Audit Trails: Record detailed logs of all actions taken within the eMR, including modifications to patient records.
- Progress Note Audits: Review clinical notes to ensure they meet documentation standards and regulatory requirements.
- Treatment Plan Compliance: Generate reports on whether treatment plans are being followed and updated as required.
- Claim Denial Analysis: Identify patterns in denied claims to address issues and improve coding accuracy.
- Charge Capture Reports: Ensure all services provided are accurately captured and billed.
- Outcome Measures: Track patient outcomes to ensure treatments are effective and meet quality standards.
- Performance Metrics: Measure key performance indicators (KPIs) such as patient satisfaction, appointment adherence, and provider productivity.
- Meaningful Use: Ensure the eMR system meets the criteria for meaningful use as defined by the HITECH Act.
- State-Specific Compliance: Generate reports tailored to meet state-specific regulations and Medicaid program requirements.
- Security Incident Reports: Log and analyze any security incidents or breaches.
- Encryption and Data Protection: Ensure that ePHI is encrypted and protected according to regulatory standards.
- Staff Training Records: Track completion of required training programs for staff on compliance and best practices.
- Policy Acknowledgement: Ensure staff have read and acknowledged compliance policies and procedures.
What Our Customers Are Saying
“Northern Path Recovery’s successful go-live was made possible with the support of our electronic medical system, HCS. By providing a reliable and efficient platform, HCS ensured a smooth transition while prioritizing patient safety and operational excellence every step of the way. I’m so very appreciative of the expertise offered to my staff.”
Nat Williams
“Our hospital system selected HCS to help us implement a full documentation system which augmented the pharmacy module we had been using at one of our 147 bed free-standing psychiatric hospitals. HCS worked with our key clinical leaders in designing our assessments and workflows for the new documentation modules. They customized our electronic bed board as well to enhance our operations. Over the past three years, we have implemented the EMR to our sister sites as well.
HCS is responsive to changes we request for our clinical documentation, quickly and continually providing guidance on the workflow and enhancements.
I highly recommend HCS as they understand psychiatric hospitals needs and are always willing to improve their system as well as work with you on improving documentation and workflow.”
Gerald M. Cholewa, MSN, MS, PMHNP-BC, RN
“PharmaCare Services’ first choice for pharmacy software is HCS, and there’s a reason for that. It has robust functionality, but is still easy to use. Our company provides Pharmacy Management Services to a variety of Health Care Facilities, and HCS fits well in all of them.”
John Fuller
“No task is too small and no request has ever been overlooked.”
Shawn Burrow R.Ph.
“There are so many vendors out there feeding us the ‘we want to be a partner with you’ and ‘you are a very important client to us’ lines. Very few, if any, back it up the way you guys did.”
LifeCare
“After implementation we were able to reduce medication administration errors from 1.10 errors per one-thousand doses to 0.31 errors per one-thousand doses.”
Bill Wilson, on the implementation of HCS eMAR